Privacy Policy
ACSS
Effective Date: 16/03/2026
Last Updated: 16/03/2026
1. Introduction
ACSS is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
This policy applies to:
Clients
Employees and contractors
Website visitors
Members of the public interacting with our security services
2. Data Controller
The Data Controller responsible for your personal data is:
Company Name: ACSS
Registered Address: Newcastle Upon Tyne
Email: info@acsecurityservices.co.uk
3. Personal Data We Collect
We may collect and process the following types of personal data:
Identity Data
Full name
Job title
Date of birth (employees only)
Contact Data
Email address
Phone number
Postal address
Business Data
Company name
Site contact information
Security Data
CCTV footage
Incident reports
Access control records
Visitor logs
Technical Data (website use)
IP address
Browser type
Cookies and website analytics
4. How We Collect Your Data
We collect personal data through:
Service contracts with clients
Security incident reporting
CCTV systems
Access control systems
Website contact forms
Job applications and recruitment processes
5. Legal Basis for Processing
Under the UK General Data Protection Regulation, we rely on the following lawful bases:
Contractual necessity
Providing security services to clients
Legal obligation
Compliance with legal and regulatory requirements
Legitimate interests
Maintaining safety and security
Preventing crime and fraud
Investigating incidents
Consent
Marketing communications where required
6. How We Use Personal Data
We use personal data to:
Deliver contracted security services
Monitor and protect premises via CCTV
Investigate incidents or breaches
Manage client relationships
Process employment and recruitment
Improve our services
Comply with legal obligations
7. CCTV and Surveillance
As part of our security services, we may operate CCTV systems.
CCTV may be used for:
Crime prevention and detection
Safety monitoring
Incident investigation
Footage may be shared with:
Law enforcement authorities
Clients where relevant to an incident
Insurance companies if required
CCTV signage will be displayed where surveillance is in operation.
8. Data Sharing
We may share personal data with:
Law enforcement agencies
Regulatory authorities
Professional advisors (legal, insurance)
IT and security system providers
Clients when required for service delivery
We ensure all third parties process data securely and lawfully.
9. Data Retention
We retain personal data only as long as necessary:
Typical retention periods:
CCTV footage: 30–90 days unless required for investigation
Incident reports: up to 2 years
Client records: 1 year after contract ends
Recruitment data: 12 months
10. Data Security
We implement appropriate security measures including:
Secure access control systems
Encrypted digital storage
Staff confidentiality agreements
Restricted access to personal data
Cybersecurity protections
11. Your Data Protection Rights
Under the UK General Data Protection Regulation, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (where legally possible)
Restrict processing
Object to processing
Data portability
Requests can be made via the contact us page.
12. Complaints
If you are unhappy with how we process your data, you can complain to the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
We encourage you to contact us first so we can resolve the issue.
13. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can manage cookie preferences through your browser settings.
14. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
15. Contact Us
If you have questions about this Privacy Policy or your personal data, visit the contact us page.